Terms and Conditions
These Terms and Conditions govern your access to the website at premiumphoneappend.com and the data appending and enrichment services provided by Premium Phone Append. By using the site or engaging our services, you agree to be bound by these terms. If you do not agree, please do not use the site or our services.
About Our Services
Premium Phone Append offers phone appending, email appending, reverse phone appending, reverse email appending, commercial phone appending, and data enhancement services. We match client supplied records against verified data sources to add or update contact information such as phone numbers, email addresses, postal addresses, and demographic attributes.
Specific services, deliverables, file specifications, pricing, turnaround times, and confidentiality terms are set out in the order form, statement of work, or master services agreement entered into with each client. If there is any conflict between those documents and these general terms, the order form or services agreement controls.
Use of the Website
You agree to use the website only for lawful purposes. You may not attempt to gain unauthorized access to our systems, interfere with the operation of the site, use automated tools to scrape or collect information from the site, transmit malware or harmful code, or use the site in any way that could damage, disable, or impair its functioning.
All content on premiumphoneappend.com, including logos, text, graphics, layout, and software, is owned by Premium Phone Append or its licensors and is protected by intellectual property laws. You may view and use the content for your personal or business reference, but you may not reproduce, distribute, or create derivative works without our written permission.
Client Responsibilities and Data Compliance
Our services depend on client supplied data, and clients carry important responsibilities when sending us files for processing.
By submitting any records to Premium Phone Append, you represent and warrant that you have the legal right to share that data with us, that the data was collected in compliance with applicable laws, and that your intended use of the appended output is lawful. This includes compliance with the Telephone Consumer Protection Act, the Telemarketing Sales Rule, the CAN SPAM Act, the Fair Credit Reporting Act where relevant, the Gramm Leach Bliley Act for financial data, the Real Estate Settlement Procedures Act for mortgage activities, the California Consumer Privacy Act, the Federal Communications Commission rules, and any other state, federal, or international laws that apply to your industry.
You are responsible for honoring consumer opt out requests, scrubbing against the National Do Not Call Registry where required, complying with internal do not call lists, securing proper consent before placing calls or sending texts, and meeting any disclosure requirements that apply to the channels you use.
While Premium Phone Append performs reasonable verification on the data we deliver, including DNC scrubbing and Reassigned Number Database checks where applicable, the ultimate responsibility for lawful contact, suitable consent, and proper use of the appended data rests with you.
Pricing, Invoicing, and Payment
Standard pricing is published on our website and applies to qualifying bulk volumes as indicated. Custom volumes, specialized projects, and enterprise arrangements are quoted separately and confirmed in writing.
Clients are billed only for successful matches on appending projects unless a different arrangement is stated in the order form. Payment terms, invoicing cadence, and accepted payment methods are detailed in your service agreement or invoice. Late payments may accrue interest at the lower of 1.5 percent per month or the maximum rate permitted by law, and we reserve the right to suspend service on accounts that remain unpaid past their due date.
All prices are quoted in United States dollars unless otherwise specified.
Confidentiality
Both parties may receive confidential information in the course of working together. Each party agrees to keep the other’s confidential information secure, use it only for the purposes of the engagement, and not disclose it to outside parties except as required by law. This obligation continues after the engagement ends.
Premium Phone Append treats client data files as confidential. We restrict internal access to personnel who need it to perform the work, and we use secure platforms for file transfer and storage.
Free Match Analysis and Sample Files
We may offer a free match analysis or a no obligation test on a sample of records. The purpose of this test is to provide a match rate estimate so you can evaluate our services before committing to a paid project. Sample files are handled with the same care as paid projects and are deleted after the evaluation period unless we agree otherwise.
No Resale or Redistribution
The appended data we deliver is licensed for the client’s own marketing, sales, and operational use as defined in the service agreement. Without our prior written consent, clients may not resell, sublicense, redistribute, or transfer the appended data to any third party. List rental, list brokerage, and the creation of derivative products for resale are not permitted under the standard terms.
Disclaimers
Premium Phone Append provides its services and the information on its website on an as is and as available basis. While we strive for high match accuracy and consistent quality, contact data changes constantly and we cannot guarantee that every appended record will be accurate at the moment of use. We make no warranties, express or implied, regarding merchantability, fitness for a particular purpose, noninfringement, or uninterrupted availability of our services, except as expressly stated in a signed service agreement.
We do not guarantee any specific business outcome, response rate, conversion rate, return on investment, or revenue figure from the use of our services. Any case studies, statistics, or testimonials featured on our website represent the experiences of specific clients and should not be read as a promise of similar results.
Limitation of Liability
To the maximum extent permitted by law, Premium Phone Append, its officers, directors, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost business opportunities, or loss of data, arising out of or related to your use of the website or our services. Our total aggregate liability for any claim arising under these terms will not exceed the amount paid by the client for the services giving rise to the claim during the three months immediately preceding the event.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the limits above may not apply in full to you.
Indemnification
You agree to indemnify, defend, and hold harmless Premium Phone Append and its officers, directors, employees, agents, and contractors from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorney fees) arising out of or related to your use of our services in a manner that violates these terms, your use of appended data in a way that breaches any law, your misrepresentation of the rights you hold in any data submitted to us, or your infringement of any third party rights through your use of our services.
Term and Termination
Engagements remain in effect for the duration set out in the applicable order form or services agreement. Either party may terminate an ongoing engagement for material breach if the breach is not cured within thirty days after written notice. We may suspend or terminate access to the website or our services at any time if we reasonably believe a user is violating these terms, abusing our systems, or putting others at risk.
Provisions that by their nature should survive termination will survive, including confidentiality, limitations of liability, indemnification, intellectual property, and dispute resolution.
Governing Law and Disputes
These terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any dispute arising out of or relating to these terms or our services will be brought exclusively in the state or federal courts located in Delaware, and the parties consent to the personal jurisdiction of those courts. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property or confidential information.
Force Majeure
We are not liable for delays or failures in performance caused by events outside our reasonable control, including natural disasters, power outages, internet failures, cyber attacks, labor disputes, acts of government, or other similar events.
Changes to These Terms
We may revise these terms from time to time. The most current version will always be posted at premiumphoneappend.com. Continued use of the website or our services after any changes constitutes acceptance of the revised terms. Material changes affecting active client engagements will be communicated directly to the client.
Entire Agreement
These terms, together with any executed order forms or master services agreement, contain the entire agreement between you and Premium Phone Append regarding the use of the website and our services, and supersede any prior agreements on the same subject matter.
Contact
Questions about these terms can be sent to:
Premium Phone Append Email: info@premiumphoneappend.com Phone: 888-408-6976